Shipping policy

The following terms apply to our private customers.
Standard shipping is handled by DHL / Deutsche Post.

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Pickup

You may also collect your order in person.
Please bring your order confirmation with you.

Pickup address:
X47 GmbH
Hartmanns Au 10
66119 Saarbrücken, Germany

Pickup hours:
Monday–Thursday: 9:00–11:45 and 13:00–15:30
Friday: 9:00–12:00

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Shipping within Germany

Standard shipping is carried out by DHL / Deutsche Post.
The flat-rate packaging and shipping fee is €4.95.

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Shipping to Switzerland

We also ship to Switzerland via DHL for a flat rate of €20.
Orders are shipped excluding VAT. You will need to pay applicable customs duties and local taxes upon delivery.
Further information is available from the Swiss Post.

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Shipping within the EU (outside Germany)

Standard shipping within the European Union (outside Germany) is carried out by DHL / Deutsche Post.
The flat-rate packaging and shipping fee for EU orders is €14.95.

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Other International Shipping

For shipping rates to countries outside the EU, please contact our customer service team at
📧 info@x17.de